PRIVACY POLICY
Introduction
Find Your Home ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our guided home search support services and visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
Information We Collect
We collect information about you in several ways when you use our services:
Personal Information You Provide
When you contact us through our website or services, we may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Property preferences and search criteria
- Budget and financing information
- Any other information you choose to provide in contact forms, emails, or phone conversations
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Geographic location data
- Device identifiers
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us improve our services and your experience. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- To provide guided home search support and property finding services
- To respond to your inquiries, questions, and requests
- To communicate with you about properties that match your criteria
- To schedule and conduct property viewings
- To facilitate transactions and provide customer support
Business Operations
- To improve and optimize our website and services
- To analyze usage patterns and trends
- To develop new features and services
- To maintain the security and integrity of our systems
- To comply with legal obligations and enforce our terms
Marketing and Communications
- To send you updates about properties and services
- To provide information about market trends and real estate insights
- To send promotional materials and special offers (with your consent)
You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes.
We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- Website hosting and maintenance providers
- Email delivery services
- Analytics providers
- Customer relationship management systems
- Payment processors
These service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it for the specific purposes we designate.
Real Estate Professionals
With your explicit consent, we may share your information with real estate agents, brokers, property sellers, and other professionals necessary to facilitate your property search and transaction.
Legal Requirements
We may disclose your information when required by law or in response to:
- Court orders, subpoenas, or other legal processes
- Requests from government authorities
- Protection of our legal rights and property
- Prevention of fraud or illegal activity
- Protection of the safety of our users or the public
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and updates
- Employee training on data privacy and security practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Privacy Rights
You have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy of that information in a portable format.
Correction
You have the right to request correction of inaccurate or incomplete personal information.
Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions and business requirements.
Opt-Out
You have the right to opt out of marketing communications and certain data collection practices.
Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and may require verification of your identity before processing your request.
Third-Party Websites
Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.
Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Find Your Home
Email: Madison.Barnes@findyourhome.info
Phone: Contact us for phone number
Address: Contact us for address
We will make reasonable efforts to respond to your inquiry or request in a timely manner.
Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.